Terms & Policy
A order tracking code is attached in the customer dashboard. Every order will have a unique tracking code from our carrier.
Normally, it takes 1-2 working days for office address; 2-3 working days for residential address.
We always try our best to deliver as soon as possible but we do not guarantee any delivery arrival time. Refund will not be provided for any late delivery reason.
Local-pickup is suggested for urgent order.
A flat rate $40 will be charged for shipping to Hong Kong. Local pick up in Kwun Tong office is available during the office hour.
We accept Credit Card. Cash is accepted at our Kwun Tong pick up point.
Exchange would be offered for products with quality problems within 10 days of order receipt. Please bring the product to our office for exchange.
Refund would not be offered for any purchase. For product with quality problems, we will offer a product exchange. Refund will not be provided for any late delivery reason.
We will make every effort to get your item(s) back in stock as soon as possible. It may take a longer time to delivery the product to you. Should you have any question regarding to your back-order item, please leave us a message.